---
title: State of the ISP Industry Survey | Live Streaming Insights
description: Explore survey insights from global ISPs on live streaming traffic spikes, network performance, customer satisfaction, and operational priorities.
image: https://www.netskrt.io/hubfs/State%20of%20the%20ISP%20Industry%20Image.webp
---

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Survey article

# Survey: The State of the ISP Industry

[Back to Netskrt 
Resources](https://www.netskrt.io/resources)

 Introduction

## Survey Methodology

Conducted between May and August 2025, the State of the ISP Industry survey garnered detailed responses from professionals at 55 global ISPs in order to better understand the way major events impact network performance, customer satisfaction, and operational priorities.

##### What is the most common issue you encounter when streaming a live event?

![Chart\_Q1\_251209\_ISPSurvey\_Web](https://www.netskrt.io/hs-fs/hubfs/netskrt_theme/Images/Chart_Q1_251209_ISPSurvey_Web.webp?width=644&height=367&name=Chart_Q1_251209_ISPSurvey_Web.webp)

##### Which types of live events cause the most worry out of the following?

![Chart\_Q2\_251209\_ISPSurvey\_Web--](https://www.netskrt.io/hs-fs/hubfs/netskrt_theme/Images/Chart_Q2_251209_ISPSurvey_Web--.png?width=644&height=361&name=Chart_Q2_251209_ISPSurvey_Web--.png)

##### Which live sporting event worries you the most?

![Chart\_Q3\_251209\_ISPSurvey\_Web--](https://www.netskrt.io/hs-fs/hubfs/netskrt_theme/Images/Chart_Q3_251209_ISPSurvey_Web--.png?width=644&height=446&name=Chart_Q3_251209_ISPSurvey_Web--.png)

##### Did customer complaints decrease after you began working with Netskrt?

![Chart\_Q4\_251209\_ISPSurvey\_Web--](https://www.netskrt.io/hs-fs/hubfs/netskrt_theme/Images/Chart_Q4_251209_ISPSurvey_Web--.png?width=644&height=335&name=Chart_Q4_251209_ISPSurvey_Web--.png)

##### How beneficial is the monitoring function Netskrt offers - that is, the ability to know exactly what quality of streaming your customers are experiencing?

![Chart\_Q5\_251209\_ISPSurvey\_Web--](https://www.netskrt.io/hs-fs/hubfs/netskrt_theme/Images/Chart_Q5_251209_ISPSurvey_Web--.png?width=644&height=324&name=Chart_Q5_251209_ISPSurvey_Web--.png)

##### On average, how much do you estimate your traffic spikes during a live sporting event?

![Chart\_Q7\_251209ISPSurvey\_Web--](https://www.netskrt.io/hs-fs/hubfs/netskrt_theme/Images/Chart_Q7_251209ISPSurvey_Web--.png?width=644&height=451&name=Chart_Q7_251209ISPSurvey_Web--.png)

## Explore more ways to 
strengthen delivery.

![Why Live Sports Streaming Still Breaks — And How to Fix It](https://www.netskrt.io/hubfs/netskrt_theme/Images/Blog%20Images/Live%20Sports%20Streaming%20Image.webp)

 video

#### Why Live Sports Streaming Still Breaks — And How to Fix It

 April 28, 2026

[Read More](https://www.netskrt.io/resources/why-live-sports-streaming-still-breaks-next-tmt)

![Webinar: Mix e Netskrt](https://www.netskrt.io/hubfs/netskrt_theme/Images/Blog%20Images/Mix%20e%20Webinar%20Image%20Updated-1.png)

 video

#### Webinar: Mix e Netskrt

 October 13, 2025

[Read More](https://www.netskrt.io/resources/webinar-mix-netskrt-8oct-2025)

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